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ServiceM8 Sync

MISSION CONTROL CENTRE

Team

Demo · No services connected
Utilisation▲78%
Training▲92%

Real time visibility into revenue, labour efficiency and operational performance.

Updated · 07:42 AM

Labour Efficiency

Billable Utilisation

78%

↑3.2%Target: 80%
W2W3W4

Overtime Hours

8%

↓2.4%Decreasing
JanFebMarApr

Crew Efficiency

88% avg

↑2.8%
ABCDE

Labour Cost Ratio

45%

Target: < 42%
JanFebMarApr

Jobs Per Crew/Day

4.8

↑0.3%Improving
ABCDE

Revenue Per Tech

$28,570

↑8.2%
FebMarApr

Training & Compliance

Training Completion

92%

↑4.2%8 due renewal
SafeTechCertFirst

Certifications Current

88%

12 expiring soon
88%Valid

Safety Training

98%

All crews
98%Safe

Induction Pending

2

New hires
Safety Ind.50%
Tech Ind.25%

Team Wellness

Team Satisfaction

4.6/5

↑0.2%Quarterly survey
FebMarApr

Absenteeism Rate

2.2%

↓0.6%Improving
FebMarApr

Retention Rate

94%

↑2%12-month rolling
94%Retained

Avg Tenure

3.2 yrs

Stable team
<1y1-3y3-5y5y+
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